Due to COVID-19 (CoronaVirus), we're experiencing cargo airline shipping delays from US to Europe. Although cargo airlines are not affected by the travel ban, some cargo airports are shutdown due to COVID-19 (CoronaVirus). We're rerouting our cargo through other airlines that fly direct to Nigeria or through other countries. Please expect at least 2weeks shipping and delivery delays. Our US warehouse is safe and still open Monday to Friday to receive and process packages. We'll be shipping all items at $5 per pound including phones, laptops, and perfumes to provide some relief to customers. Our thoughts and prayers go out to all our customers during these challenging times. Stay safe! Stay positive! Keep praying! We'll overcome!
We charge as low as $5 per pound. Our minimum weight is 1 pound. Perfumes and items with alcohol ship at $7 per pound. Phones and Laptops also have special rates. Fragile items like TV and glass furniture have an optional crating fee. Please see the full pricing page for all the rate details.
There are no additional shipping and clearing charges. But, a delivery charge of ₦3,500 applies to all packages below 20 pounds (9kg). Free door to door delivery is only for packages above 20 pounds (9kg). Please see the full pricing page for more details.
8 - 14 days from the day the package ships out of our US warehouse if there is zero customs delay in Nigeria. The 8 -14 days doesn’t include the time it takes for the US store to deliver the package to our US warehouse. We ship packages every Thursday.
Not yet. We ship only from the US to Nigeria for now.
Yes, we do offer package consolidation services on Mondays, Tuesdays, and Fridays Only. Yes, we deliver nationwide to all 36 states including FCT.
Yes, we can. But, with some restrictions such as - the proof of payment for the item has to be in your name. Also, you must be willing to provide more information about the sender like contact details, government-issued ID and any other info we need.
We go the extra mile in making sure your package arrives Nigeria safely. If we ship any package for you and it goes missing, we’ll take full responsibility for it.
We accept payment in Naira or US Dollars through bank-to-bank transfers and debit or credit card. We’re unable to accept cash, and cash on delivery.
Yes, you pay for delivery if your package is below 20 pounds (9kg). We offer free delivery for all packages above 20 pounds (9kg). If you’re in Lagos, you can pick up your package from our office. Outside Lagos pick up is also available at local courier offices.
Yes, you can pay in Naira or USD. We have online payment options via Naira debit/credit card and bank transfer.
We’ll place your buy for me order within 24hrs after we receive your payment. If items are out of stock at the time of purchase, we’ll give you the option to select a replacement item or get a full refund.
Yes, we’ll still charge you a service fee. But, we can help you purchase a gift card for the US store that declined your card with zero service fee. A lot of customers explore this option but it's not always 100%.
Yes, we do. But, you must report any loss, theft, or damage within 72hrs after you receive your package to get a full refund for your item. We don’t refund international shipping costs. Free Cargo Insurance covers fragile items (e.g. TV, glass items) only if the item was crated before shipping. Fragile items shipped without crating do not qualify for free cargo insurance.