Return Policy

No one likes bad surprises. Here’s what you need to know about returning items you purchase or ship through Heroshe.

 
 
 

Return Policy

  1. Heroshe assists customers in returning items to US online stores at no extra cost before we ship the items from our US warehouse to Nigeria. But, the customer will:
    • Contact the US online store and obtain a return shipping label.
    • Forward the return shipping label to Heroshe.
  2. Heroshe can assist customers in returning items after they receive it in Nigeria. But, the customer will:
    • Pay the return shipping cost from Nigeria to our US Warehouse.
    • Contact the US online store and obtain a return shipping label.
    • Forward the return shipping label to Heroshe.