Heroshe's Response to COVID-19 (CoronaVirus)

Due to COVID-19 (CoronaVirus), we're experiencing cargo airline shipping delays from US to Europe. Although cargo airlines are not affected by the travel ban, some cargo airports are shutdown due to COVID-19 (CoronaVirus). We're rerouting our cargo through other airlines that fly direct to Nigeria or through other countries. Please expect at least 2weeks shipping and delivery delays. Our US warehouse is safe and still open Monday to Friday to receive and process packages. We'll be shipping all items at $5 per pound including phones, laptops, and perfumes to provide some relief to customers. Our thoughts and prayers go out to all our customers during these challenging times. Stay safe! Stay positive! Keep praying! We'll overcome!

Want to know more?
Get in touch with us.


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US Office

1430 Katy Flewellen Rd, 

Unit 5034, Katy, 

TX 77494

+1 346 232 5628

Lagos Office

23, Amore Street, 

by St. Leo Catholic Church, 

Off Toyin Street, Ikeja

0817 759 3004
0817 759 3032


Heroshe Service Timelines


Shipping &
Delivery

Within 24hrs after customer is notified by US store that their package has been delivered to Heroshe warehouse. All packages received at the warehouse are processed from Monday through Friday. Heroshe warehouse doesn't process packages on Saturday and Sunday.

Cutoff day to make Thursday shipping.

Packages ship from the US to Nigeria at 2pm (Nigerian time).

We clear packages and sort for delivery.

We deliver packages to customers. 

  • Lagos customers get their packages on Saturday.
  • Outside Lagos customers get their packages 1 - 5 days after Saturday.





Payments

Thursday 2pm Nigerian Time is the cutoff day to make payment for shipping invoice so package can make weekly shipping. All payments for shipment received after 2pm on Thursday will not make the weekly shipping.

Processed within 48hrs

Processed immediately after payment is received.






Others

Order is placed within 24hrs after payment is received.


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