Due to COVID-19 (CoronaVirus), we're experiencing cargo airline shipping delays from US to Europe. Although cargo airlines are not affected by the travel ban, some cargo airports are shutdown due to COVID-19 (CoronaVirus). We're rerouting our cargo through other airlines that fly direct to Nigeria or through other countries. Please expect at least 2weeks shipping and delivery delays. Our US warehouse is safe and still open Monday to Friday to receive and process packages. We'll be shipping all items at $5 per pound including phones, laptops, and perfumes to provide some relief to customers. Our thoughts and prayers go out to all our customers during these challenging times. Stay safe! Stay positive! Keep praying! We'll overcome!
$5
per pound for all shipments+ 20%
service fee| Location | Package Weight | Delivery Fee |
|---|---|---|
| All Locations | 1 pound - 20 pounds | $10 |
| All Locations | 20+ pounds | FREE |
$5
₦1800
All shipping, delivery, and optional fees are paid online before we ship packages to Nigeria.
Heroshe minimum weight is 1 pound (0.45kg) to ship from the US to Nigeria.
We send email notifications for all packages we receive at our warehouse.
The shipping weight determined at our warehouse overrides the shipping weight from the US store.
We inspect and reweigh all packages and round UP the weight to the nearest whole number. E.g. 1.4 pounds will be rounded up to 2 pounds.
We send out shipping invoices within 24hrs after we receive packages. We ship packages after invoice payment is received.
Not all packages received at Heroshe warehouse will be shipped to Nigeria. If a package is flagged, more info will be required from the customer in order to ship the package to Nigeria.
We charge an optional $100 flat rate fee for crating fragile items such as TV, Large Screen Monitors, Glass Furnishings, Glass Items, Wine e.t.c.
Our crating fee covers free cargo insurance against theft, loss or damage. It also covers free refund or replacement of fragile items if damaged in transit.
Initial shipping and crating fee is non-refundable.
A crate is a wooden shell built to protect fragile items from damage during transit.
Fragile Items are not covered in the free cargo insurance Heroshe provides.
To qualify for free cargo insurance for fragile items, customers must pay for crating.
Heroshe will notify you via email or phone if we receive a fragile item at the US warehouse that needs crating.
Crating fragile items is optional but recommended.
Laptop Battery e.g. standalone laptop replacement battery that is not inside a laptop.
Items containing Nicotine e.g. cigars, vape, tobacco, vaping accessories e.t.c.
Ammunition & Accessories e.g. guns, paintball guns, bullets e.t.c.
